The expectations are at a tipping point as consumers are comparing healthcare against experiences in other verticals such as e-commerce, food tech, finance, entertainment etc. At the moment, consumers are non-satiated and unhappy with the experiences and financial outcomes in healthcare. Technology has emerged to be an essential transformation component for the sector as it will bring in the much-required abundance in the healthcare market which has a chronic shortage of resources. As we inch towards 2022, the digital healthcare segment will grow at a significant pace and might witness the following trends- Mature digital building blocks The core digital building blocks are getting mature and this is fuelling the transformation process of the sector. It includes superior connectivity and bandwidth, cheap computing and storage in the cloud, powerful smartphones and devices etc.

Artificial Intelligence or AI has emerged as the one technology that has the potential to completely change the world as we know it. This technology has already made its presence felt in other industries such as manufacturing, logistics, retail, etc. Now AI is trying to enter the healthcare segment to give it a complete overhaul and make it more efficient. We have already witnessed the rise of robotic-assisted surgeries. AI also has the potential to improve doctor-patient interactions and enhance hospital efficiencies with the use of self-learning algorithms that have the capability to perform clinical and administrative healthcare functions. AI is clearly emerging as a self-running engine for healthcare with the potential to create annual savings amounting to USD$150 billion by 2026 in the US healthcare ecosystem.

Ratnesh Pandey, Co-Founder, Healthkhoj.com worked in multi cultural International business environments in Europe and US. He has executed complex engagements with globally distributed teams and vendors. He possesses domain knowledge on B2B IT marketing, Lead progression, Campaigns, Branding and Promotions. Healthkhoj is changing the way healthcare services are delivered and consumed. We are doing this by bringing different service providers in the patient care cycle together, which means that the people will be able to access everything they need through healthkhoj.